Trakcel
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Lead Designer
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Strategy
Design Systems
Interaction Design
UX
Web Application
Gene & Cell Therapy Management
I led design on key improvements to OCELLOS, Trakcel's flagship gene and cell therapy management product within the biotherapeutics space. I started work with the team as a consultant in late 2022 for an initial product audit through Subject Design followed by a couple of small knockout improvements to the existing UI. Over 3 years of engagements I helped the team improve their digital products and strategy through design.
Your process, your way
One major customer pain point was the lack of value in the static home page. I redefined the home page experience with a flexible widget based design allowing customers to customize their clinic's view based on user role and location. This model was also a strategic update to the team's development strategy and enabled them to offer targeted solutions to different customers for specific needs.
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Strategy
Interaction Design
Customer Satisfaction
Color token system
I designed a color token system allowing customers to customize their views of patient and timeline data across the product, reinforcing critical patient milestones. This feature connects across multiple touchpoints for the end user and is designed for flexibility across different user personas.
OCELLOS Gateway
For clinics managing multiple therapies, a centralized dashboard allows for visibility across all therapies. With ideas drawn directly from customer feedback, I helped the team imagine a full multi-therapy experience before scaling the design back to what would be feasable in the short term.
Refining patient data visualization
Every patient has a different therapeutic journey, occasionally needing multiple rounds of cell therapy. Redesigning the patient list and their detail pages allows clinics to more easily connect to patient journeys.